Plans and billing
Free trial, monthly and yearly plans, limits, subscription and invoices.
O guia está disponível em italiano e em inglês: a versão em inglês é apresentada aqui.
Plans
Plans differ by active products, users, client companies (for consultancies), languages per label, approvals per month, markets and features such as custom print templates and the review workflow. Current prices and limits are on the pricing page and in Settings › Plan and billing.
Every plan is paid monthly or yearly; yearly costs the same as ten months.
Free trial
The trial lasts 7 days and needs no card. The banner at the top reminds you when it ends. Afterwards, without a plan, the organization is read-only: you can see and export what is there, but not create or change anything.
Choosing or changing plan
In Settings › Plan and billing the owner chooses monthly or yearly and Switch to… the plan they want: payment happens on Stripe. The subscription starts within seconds of confirmation.
The page shows the status (free trial, active, payment failed, cancelled), the renewal date and the period's usage: active products, users, approvals.
Manage subscription and invoices opens the Stripe portal, where you change the payment method, download invoices or cancel. After cancelling, the subscription stays active until the end of the paid period, then the organization becomes read-only.
Only the owner manages the plan; others are invited to ask them.
Limits
When an action would exceed a plan limit a dialog explains which one and offers See plans. Nothing is saved halfway.
| Limit | What to do |
|---|---|
| Active products | Archive products you no longer make or move to a higher plan |
| Users | Remove a user or an invitation |
| Approvals in the period | They reset at renewal |
| Languages or markets | The plan allows fewer languages or does not include that market |
| Clients | For consultancies: move to Studio Plus |
| Catalogs | Delete a catalog or move to a higher plan |
When approvals are about to run out, a banner warns you first.
Failed payment
If a renewal fails, a banner asks you to Update payment from the portal.